14.0 Organization Culture

The organization culture should be very respectful to every one that includes employees of all levels and customers.

Culture should be very customer oriented. Customers will be dealt with great respect, care and polite. In case of any incident and mishap between customers and employees or business, employees will be taught not to speak loudly and give respect to the customers and listen to them. Operation managers should be asked to solve such problems.

The operation managers will be asked to work on perceptive management so that every one in the organization can feel important. Managers will be asked to make a polite and truth based culture in the organization.  A kind of culture will be developed where customers, employees and other people will not be deceived to catch the attraction by unfair means.  

Employees will be given training and development sessions to improve their skills and loyalty to the organization. They will be rewarded for their hard work by giving them increase in their salaries on performance base.